I’m sure you can relate.
Sometimes, with emails, phone calls, and social media messages, I feel like I’m being buried alive in client communications.
I’ve spent what felt like an entire day clearing my email inbox only to wake up to a full one the next morning.
This is not a rare feeling for service based small business owners. You should be spending your time and effort working with clients and bringing in new business, but you’re drowning in a sea of emails, texts, Tweets and voicemail.
Luckily, there are a few great email tools to help pare down your inbox and make your job easier so you can focus your efforts on serving those clients.
4 Helpful Tools to Handle Email Communication More Efficiently
If you’re spending hours each week on email, you know there are more efficient ways to use your time.
If you can’t seem to quell the email giant, use these four tools to make the thought of managing your email inbox a little easier:
1. Sidekick by Hubspot
Sidekick is an email tool by the marketing company Hubspot which allows you to see whether (and when) somebody opened your email, which links they clicked on in your email, and the best feature of all: it lets you schedule emails to go out at a later date.
Sidekick takes the guesswork out of client communications and makes the inbox to-do list a lot more manageable. If the client received your response or if you need to follow up through a different channel, this tool will help you out.
2. Boomerang for Gmail
Boomerang is a Gmail add-on that you can use to manage your email inbox. You can also schedule responses to be sent at a later date through Boomerang, but the best feature of this tool is that it makes your inbox the perfect task list.
You can “boomerang” an email to show up in your inbox at a later date again as unread, which is very helpful if you want to remind yourself to follow up, or you can set it to remind you if you don’t hear back from your contact. This makes life so much easier, because you can clear your inbox of everything you’ve dealt with, without dropping the ball.
3. Gmail Canned Responses
If you use Gmail, you have this wonderful little secret in your back pocket: canned responses.
Many people don’t know these exist within Gmail, and it’s one of the best features of the program. A canned response allows you to set up a pre-filled email so you don’t have to type up a response if you’re sending like emails.
For instance, if you often get the same type of question from a client, you can send a canned response instead of having to type up a new response each time. This greatly cuts down on the amount of processing you need to do.
The best thing about this is that you can use with your Gmail addresses or email addresses that are forwarded to your Gmail account, making it the perfect automated email tool.
If you don’t automate appointment bookings, you probably have a ton of email in your inbox from clients trying to book time with you.
The back and forth is not only frustrating for you, but it’s frustrating for the client, too.
Instead of relying on email communication to book appointments with clients, automate it with a tool like Schedulicity which will take the pressure off of you, allowing you to free up a ton of time – sometimes hours each week.
Schedulicity also has tools to fill up empty appointment slots you have available, putting more money in your pocket.
Go Conquer Your Inbox
Email doesn’t have to be a huge chore.
Using some great tools and technologies available, you can drastically cut down on the amount of time you spend in your inbox so you can focus on more important things.